Legal
Privacy Policy
Last updated: October 2026
ReplyHero ("we", "us") is an early-stage software company based in Warangal, Telangana, India. This policy explains what information we collect through replyhero.me, why we collect it, and the choices you have.
What we collect
- Waitlist sign-ups: the name and email address you submit.
- Emails you send us: whatever you choose to include.
- Live demo inputs: the customer message and policies you paste, used only to generate the draft (see below).
- Technical data: standard server logs kept by our hosting provider, such as IP address and request time, used for security and abuse prevention.
Live demo
Text you paste into the demo is sent to Amazon Web Services (Amazon Bedrock) to generate a draft reply and is returned to your browser. ReplyHero does not store it. Amazon Bedrock does not use inputs or outputs to train foundation models. Please don't paste real customer personal data into the public demo.
How we use your information
- To send a waitlist confirmation and updates about early access.
- To reply to your questions and design partner requests.
- To keep the site and demo secure and prevent abuse.
We do not sell your personal information and we do not use it for advertising.
Service providers
We rely on a small number of providers to run ReplyHero: Netlify (website hosting), Amazon Web Services (AI processing), Resend (transactional email) and Namecheap (business email). They process data on our behalf only to provide their services.
How long we keep it
Waitlist details are kept until the beta program ends or until you ask us to delete them, whichever comes first. Demo inputs are not retained.
Your choices
You can ask us to access, correct or delete your information at any time, or unsubscribe from emails, by writing to hello@replyhero.me. We'll respond within 30 days.
Cookies
We don't use advertising or tracking cookies. Your browser's local storage is used only to remember your cookie-notice choice.
Changes
If we change this policy, we'll update the date above. Significant changes will be emailed to waitlist members.