Grounded in your knowledge
Replies are built from your help docs, FAQs, and past answers — not made-up generic text.
AI support, grounded in your docs
Answer every customer in seconds, not hours.
ReplyHero reads your help docs and past replies, then drafts an accurate, on-brand answer for every support message. Your team reviews and sends in one click.
Free during beta · No credit card · Built for small e-commerce & SaaS teams
<5sto draft a reply
Up to 80%faster first response
100%human-approved before sending
24/7drafts ready when tickets arrive
Features
Support that sounds like you — at machine speed
Everything you need to clear the queue without hiring, and without generic AI answers.
Human in the loop
Nothing sends on its own. Your team approves, edits, or rewrites every draft with one click.
On-brand tone
ReplyHero learns your voice and style, so answers feel like a teammate wrote them.
Works with your inbox
Connect Gmail, Outlook, or your helpdesk. Drafts appear right where you already work.
Multilingual
Detects the customer's language and drafts a fluent reply in the same language.
Insights
Track response times, common questions, and how much time your team saves each week.
How it works
Live in an afternoon — not a quarter
Three steps to calmer inboxes and happier customers.
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1
Connect & upload
Link your support inbox and drop in your help docs, FAQs, and policies.
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2
AI drafts a reply
Every new message gets an accurate, on-brand draft grounded in your content.
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3
Review & send
Approve, tweak, or rewrite — then send in one click. ReplyHero keeps learning.
Why teams switch
Stop rewriting the same answer 40 times a day
- Cut first-response time from hours to seconds.
- Onboard new support agents faster — the knowledge is built in.
- Keep quality high with consistent, accurate, reviewed replies.
- Free your team for the conversations that actually need a human.
Pricing
Simple pricing. Free while we're in beta.
Join now and lock in founder pricing when we launch.
Starter
$0/mo
Free during beta
- 1 support inbox
- Up to 200 drafts / month
- Knowledge base from your docs
- Email support
Growth
$29/mo
Beta price · billed at launch
- 3 support inboxes
- Up to 2,000 drafts / month
- Custom tone & brand voice
- Analytics dashboard
- Priority support
Scale
Custom
For larger teams
- Unlimited inboxes
- Unlimited drafts
- SSO & roles
- Dedicated onboarding
FAQ
Questions, answered
Does ReplyHero send replies automatically?
No. ReplyHero only drafts. A human on your team reviews and approves every message before it's sent, so you stay in control of quality and tone.
Where do the answers come from?
From your own content — help docs, FAQs, policies, and past replies you connect. That's what keeps answers accurate instead of generic.
Which inboxes do you support?
We're launching with Gmail, Outlook, and popular helpdesks. Tell us what you use when you join the waitlist and we'll prioritize it.
Is my data secure?
Your content is used only to draft your replies. We don't sell data, and you can request deletion at any time. See our Privacy Policy.
How much does it cost?
It's free during the beta. Waitlist members lock in founder pricing when we launch paid plans.
About
We're building the support teammate we always wanted
ReplyHero started in August 2026 with a simple frustration: small teams spend hours retyping the same answers while customers wait. We think support should be fast and personal — so we built an assistant that does the heavy lifting and hands the final say back to a human.
ReplyHero is built by Sanjay Ratnam, a self-funded indie developer shipping in the open. Have feedback or want to help shape the product? Email us at hello@replyhero.me.
Be first to try ReplyHero
Join the waitlist for early access and founder pricing. We'll only email about the beta.
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